OUR PRIVACY POLICY
Effective Date: 03/01/2025
At Cruz’s Construction & Professional Group LLC (“we,” “our,” “us”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.ccpg.llc) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We collect personal information that you provide to us directly. This may include:
• Full Name
• Email Address
• Phone Number
• Physical Address
• Details about your project or inquiry
• Payment information (if applicable)
We collect this information when:
• You fill out a form on our website (e.g., contact form, booking form).
• You subscribe to our newsletter or promotions.
• You communicate with us directly via email, phone, or online chat.
b. Non-Personal Information
We also collect non-personal information automatically when you visit our website. This may include:
• Browser type and version
• Device type (desktop, mobile, tablet)
• IP address
• Operating system
• Pages visited, time spent on pages, and navigation behavior
• Referring website or search engine
c. Cookies and Tracking Technologies
We use cookies, pixel tags, and other tracking technologies to:
• Enhance your browsing experience.
• Understand website usage and user behavior.
• Provide personalized content and ads.
You can control cookies through your browser settings. However, disabling cookies may limit the functionality of our website.
2. How We Use Your Information
We use the information collected for various legitimate business purposes, including but not limited to:
Providing Services
• Responding to inquiries and scheduling appointments.
• Preparing and delivering quotes, invoices, and contracts.
• Executing service agreements and project management.
Marketing and Communications
• Sending newsletters, promotions, or updates about our services.
• Delivering personalized ads based on user preferences.
• Asking for feedback and reviews to improve our services.
Improving Our Website
• Monitoring site performance and user behavior to optimize functionality.
• Conducting research and analysis to understand user preferences.
Legal Compliance
• Complying with applicable laws and regulations.
• Responding to lawful requests or court orders.
3. How We Share Your Information
We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. Service Providers
We may share information with trusted third-party vendors to help us operate our business, such as:
• Payment processors
• IT and website management providers
• Email marketing platforms
b. Legal Compliance and Protection
We may disclose your information if required by law or if we believe such action is necessary to:
• Comply with a legal obligation.
• Protect the rights, property, or safety of our company, clients, or others.
c. Business Transfers
If CCPG undergoes a merger, acquisition, or sale, your information may be transferred to the new entity as part of the transaction.
4. Data Retention
We retain your personal information only for as long as necessary to:
• Fulfill the purposes for which it was collected.
• Comply with legal, regulatory, or contractual obligations.
• Resolve disputes and enforce agreements.
When no longer required, your information will be securely deleted or anonymized.
5. Data Security
We implement a variety of security measures to protect your information, including:
• Encryption of sensitive data.
• Secure servers and firewalls.
• Access controls to limit who can view your data.
While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
a. Access and Correction
• You can request a copy of the personal information we hold about you.
• You can request corrections to any inaccurate or incomplete data.
b. Deletion
• You can request the deletion of your personal data, subject to legal and contractual obligations.
c. Marketing Preferences
• Emails: You can opt out of promotional emails by clicking the “unsubscribe” link at the bottom of our messages.
• Text Messages: You can opt out of receiving text messages by replying “STOP” to any message you receive from us.
d. Cookies
• Manage cookies through your browser settings to control how we track your activity.
To exercise any of these rights, please contact us at sales@ccpg.llc.
7. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. International Users
If you access our website from outside the United States, please note that your data will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:
• Email: sales@ccpg.llc
• Phone: 305-584-2274
• Website: www.ccpg.llc